Frequently Asked Questions

Frequently Asked Questions

Simply bring in your identification, latest payslip, 3 month’s bank statement and proof of residence

Average processing time is between 24 hours to 48 hours.

Depends with your net salary and tenure

Current Payslip and original ID, 2 months stamped bank statement

  • Competitive interest rates
  • Robust system and controls aimed at ensuring that customers are assisted in timely and efficient manner thereby avoiding over-commitment of customers
  • Excellent customer services
  • Access to affordable financial assistance
  • Employment creation
  • Corporate Social Responsibility


We commit to honesty,integrity and professionalism in all that we do for and inthe name of the institution


We commit to teamwork for higher productivity


We commit to upholding the integrity of the institution and all its stakeholders


We commit to enhance products in line with the business and its environment


We commit to have respect for each person as an individual deserving of our  best  service at all times without discrimination